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Ambient Hire

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Privacy Policy

 

We understand that your privacy is important and we will treat any personal information you provide to us as confidential and this will only be used and recorded in accordance with the Data Protection Act 1998. We promise to look after your personal information and we will not sell any information about you to any other party.

Personal information

We will only collect information about you if you willingly provide it. The details you provide may include your name, email address, product selections, delivery address, telephone number, credit or debit card number, the card's expiry date and billing address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.

When you use this website, we may collect, store and use the following kinds of data:

  • Information about your PC and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages viewed to administer the website and improve the website and our services to you
  • Information relating to any transactions carried out between you and Ambient Hire Limited on or in relation to this website, including information relating to any purchases you make of our goods and/or services. We will use information to fulfill any order and to communicate with you when necessary. If you provide us with your debit or credit card details, we will record them so that you can save time and use them when you next order with us
  • Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or promotional information
  • Information that you provide to us for the purpose of signing up for our email newsletters

Personal data submitted to us will be used for the purposes specified in this section or as found elsewhere in the relevant parts of the website. We may use your personal information to:

  • Administer the website
  • Improve your browsing experience by developing and improving the design and layout of the website, through the monitoring of your usage
  • Process your orders; and
  • Provide you with information such as news regarding the website, new services and special offers or promotions that may be of interest to you via email, post or by mobile phone (also see Keeping in touch with you).

Data Protection

Ambient Hire Limited uses the latest in Secure Server Technology (SSL – 128bit encryption) to ensure that all of your personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside Ambient Hire Limited for marketing purposes, although our representatives and appointed agents and business partners may hold your data so that your details and/or order can be processed and/or account maintained. Ambient Hire Limited Ltd is registered with the Information Commissioners Office as a Data Controller. We will comply with the standard, procedures and requirements as laid down in the Data Protection Acts 1984 and 1998 and to ensure that your personal data is kept secure and processed as required by the various laws in force from time-to-time.

Cookies

When you enter this website, we will use cookies. Cookies are tiny text files that identify your computer to our server. These cookies in no way allow us access to your computer and do not store any details relating to you or your credit cards. They are used to record the areas of the site that you have visited and for how long, which provides us with useful usage information that helps us make our site more accessible to our users in line with their needs. The use of cookies helps us to improve the quality of service that we provide.

You may also see Ambient Hire Limited adverts and content on other websites. For these adverts, our third party providers may use software that can set a cookie to your browser, this will enable us to monitor whether you see the adverts, click on them and buy from our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website.

Keeping in touch with you

We want to keep you up to date with key information about new ranges, promotional offers and what's coming soon to Ambient Hire Limited . We may also use your details to send you information, via email, post or mobile phone, about other goods and services we sell or for our research purposes. If you have registered to receive information from us, you can remove your email address from our list by using the 'unsubscribe' links at the bottom of the promotional emails we send you, or by changing your preferences.

Third parties

We will not release your personal information to any external company for mailing or marketing purposes unless we have your prior approval. We may pass on personal information about sales and website usage to reputable third parties for research or analysis purposes.

Policy amendments

We may update our policies from time-time by posting a new version on our website. Any questions regarding this policy should be directed to
Ambient Hire Limited
The Stables
Station Bank
Old Ryton Village
Gateshead
Tyne & Wear
NE40 3QG
 

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Willow View
Station Bank
Ryton
Tyne & Wear
NE40 3QG
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